Starfleet/WEX Motorpass Card - FAQ
How do I pay for the vehicle expenses?
We will organise for you to be sent a Caltex Star Fleet card and/or WEX Motorpass Card, which takes approximately one to two weeks from vehicle delivery.
The StarFleet card is used to purchase fuel from all Caltex & Woolworths fuel stations Australia wide. It is also used to pay for routine maintenance and tyres. When you receive your Star Fleet card you will receive a user guide.
A list of approved repairers and service station locations can be found on the Caltex website.
Simply go to www.caltex.com.au and click on the ‘Site Locator/Trip Planner’.
Accepted at over 90% of service stations, WEX Motorpass is Australia's most widely accepted fuel card. With over 5,800 locations available, you can take to the road with the confidence of knowing that anywhere you are, you won't be far from somewhere to fill up. To find out more, visit www.motorpass.com.au.
Do I have to use the Star Fleet card and/or WEX Motorpass card to pay for fuel?
Yes. The card is integrated to our operating system so we can track and monitor fuel usage and kilometres travelled against your budgeted F.B.T & operating costs.
What happens if I need fuel & a Caltex or Woolworths site is not available?
We recognise that this can happen in emergencies or remote locations so we allow for same day reimbursement of expenses. Send to us the original receipt of purchase along with the reimbursement claim form (downloadable from this site) and we will electronically funds transfer to your nominated bank account. Please allow up to two business days for the money to be transfered between banks.
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Understanding Novated Leasing
Budget Variations: - Your Package provides a budget estimate for the total costs associated with running your vehicle for the kilometres you have nominated. If the kilometres travelled vary significantly, we can vary the agreement to meet the changed